FAQs

Below is a list of frequently asked questions, but please feel free to call our practice if you need additional information. We are always pleased to assist you.

As a private patient we are able to offer a greater freedom of choice regarding available treatments, much wider range of materials and flexibility on time allocated. Enhancing the overall patient experience.

If you have to cancel an appointment, please give at least 24 hours notice. Patients who frequently miss or late cancel appointments risk losing their registration at the practice.

Please contact us as early as possible in the day to allow us to offer you one of our special set-aside times. Emergencies out of treatment hours for serious conditions can be obtained by telephoning the practice.

No. Unlike GP surgeries there are currently no restrictions on where you may register as a dental patient. Even if your first contact with us is a dental emergency, we’re happy to help.

Phone as early as possible during surgery hours and we will endeavour to fit you in the same day. For out of hours emergencies registered patients should call the practice and follow the advice on the answer phone message.

No, when proper techniques are used, dental treatment can be extremely comfortable and pain free.

This maybe a sign that gum disease is present and will need to be assessed by the dentist to prevent future tooth loss.

Yes, Dentists and Staff at Ottery St. Mary Dental Practice always listen to your concerns, answer all of your questions in easy to understand terms and encourage patients to be involved with decisions regarding their treatment.

Yes, our patients are always given appointments within a reasonable time period.

Yes, to detect possible underlying problems, which can be treated at an early stage preventing future tooth loss. Our digital equipment is state of the art and minimises exposure. We follow the Royal College of Surgeons (fgdp rcs) guidelines as to the frequency of x-rays.

No, white composite fillings or inlays for larger cavities are available.

No, the practice also offers metal-free high strength porcelain crowns.

Yes, the surgery offers professional tooth whitening, different options are available your dentist will be able to advise the best one for you.

No, your dentist can advise you on fixed options such as bridgework or implants.

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Page last updated: 08/02/2019 1:16 pm

Book an appointment today - Call 01404 811282

Ottery St Mary Dental Practice, Sunny Corner, Hind Street, Ottery St Mary, Devon, EX11 1BW
Telephone: 01404 811282
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